Why am I Unable to Access the Hata Mobile App on My Jailbroken or Rooted Device

To prioritise and safeguard the safety of user information for Hata users, access to the Hata mobile app will be restricted on jailbroken or rooted devices as a precautionary measure. 

Listed below are some reasons why jailbroken or rooted devices are restricted from accessing the Hata mobile app:

• Security Risk

Jailbroken or rooted devices will be more vulnerable to malware, viruses and unauthorized access to user data as jailbroken devices can easily bypass the device’s built-in security measures.

• App Stability

Limiting access to jailbroken or rooted devices helps Hata maintain the stability and reliability of its app, reducing the likelihood of crashes, bugs, and compatibility issues.

•  System Integrity

Jailbreaking or rooting alters the device's operating system, compromising its integrity and potentially creating vulnerabilities that could be exploited by malicious actors.

Keeping your crypto assets and funds safe is our main priority but there is no guarantee that our safety measures will work on a modified device that has already been jailbroken or rooted.