What is DuitNow Transfer?

DuitNow is a convenient and efficient way to make instant fund transfers in Malaysia. If you've encountered an issue where your bank account is not linked to DuitNow, kindly follow the steps below:

• Step 1: Log into Your Bank's Online Banking Portal or Mobile App:

Access your bank's online banking portal or mobile app using your credentials.

• Step 2: Navigate to DuitNow Settings:

Once logged in, navigate to the DuitNow settings section. This is typically located within the "Payments" or "Transfers" menu.

• Step 3: Link Your Bank Account:

Look for an option that allows you to link your bank account to DuitNow. This could be labeled as "DuitNow Registration," "Link Bank Account," or something similar. Follow the on-screen instructions to complete the linking process.

• Step 4: Verify Your Identity:

Some banks may require additional verification steps to ensure the security of your account. This may involve receiving a One-Time Password (OTP) via SMS or email. Enter the provided code to verify your identity.

• Step 5: Confirmation and Approval:

After successfully linking your bank account, you may receive a confirmation message. In some cases, the bank might require additional time to process and approve the linking request. Keep an eye on your notifications for any updates.

• Step 6: Contact Customer Support if Needed:

If you encounter any issues during the linking process or have questions about DuitNow, don't hesitate to contact your bank's customer support. They will be able to provide specific guidance and assistance tailored to your situation.

Common Issues and Solutions:

• Incorrect Information: Double-check that the information you provided during the linking process is accurate, including your bank account details.

• Outdated Mobile App or Online Banking Version: Ensure that you are using the latest version of your bank's mobile app or online banking platform, as updates may include improvements and bug fixes.

• Ineligible Account Type: Confirm that your account type is eligible for DuitNow. Some accounts, such as joint accounts or certain savings accounts, may have restrictions.

By following these steps and addressing common issues, you should be able to successfully link your bank account to DuitNow and enjoy seamless transactions. If you encounter persistent difficulties, don't hesitate to reach out to your bank's customer support for personalized assistance.